Client Story: Becoming a New Manager

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How leadership coaching supported this Communications Professional in managing people for the first time.

 

Click the video above to watch Elise tell her story.

 
 

The Challenges

Finding a way forward in a new management role

“All of a sudden, I’m managing production and a team of seven in an environment that is new to me.”

  • First time managing full-time employees

  • Imposter syndrome impacting confidence

  • Previous roles had left a feeling of burnout

The Solutions

Consistent leadership coaching

“Now I have some tools in my tool belt that I can apply on a regular basis and perform better.”

  • Elise committed to working with Crystal, a Certified Coach specializing in Leadership and Career, for one or two sessions a month over the span of 18 months

  • We focused on coaching goals which included recognizing and giving voice to her leadership style, developing new leadership skills and managing stress

 
 

The Impacts

  • Gave me an impartial, external sounding board and helped me consider the direction and choices I was making

  • Realizing that I could enable my team to do their best work was the best way I would stand apart

  • Helped me recognize that the skills I brought to the table and gave me the opportunity to figure out how the puzzle pieces fit into my new environment

  • Supported me in building positive relationships in my career and in my life

  • Helped me set boundaries so that I could perform at my best

  • Gave me an opportunity to investigate who I am and what I bring to an organization, a role, and life in general

 
 
 

“Crystal is invested in you — and you getting to where you want to go”

“We're used to asking for feedback from our bosses, it’s how we gauge how we're doing. But we're not used to working with someone who doesn’t really care about the output for the organization. They care about the output for you. And to me, that's the kind of magic that coaching is.

She is the best friend that you need. But not everyone has. Because she's got this very specific lens that she looks at through. And it's like, a global one.”